UME Solutions
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EUROPE: 26 Skye Close, Alwalton, PE26 2DT, Peterborough, UK
GCC : Oud Metha, Dubai, UAE
ASIA : Komal Villa, 2nd Main Road, RA Puram, Chennai, 600028, India

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United Kingdom : +44 (0) 203 006 2764
United Arab Emirates : +971 (0) 5458 70230
India : +91 (0) 98409 32024

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+971545870230

UME Solutions committed to protecting and respecting your privacy. This policy, together with our cookie policy and any other documents referred to in it, sets out the basis on which any personal information that we collect about you will be processed.

This policy applies to all personal information we collect when you interact with us, including when you engage our services, when we refer work to you or you refer work to us, when you make an enquiry or request information from us or as a result of your relationship with our staff. This policy also applies to information we collect through your use of this website www.umesolutions.com and any other online service created or hosted by us on which the privacy policy appears. 

Please read the following carefully to understand how we will treat your personal information.

Information We Collect

·       Personal Information

– Full name

– Contact information (email address, phone number)

– Any other information you voluntarily provide through our contact forms or interactions with our website

– IP address

·       Non-Personal Information

– We may collect non-personal information such as browser type and device type for analytical purposes to enhance our website’s functionality

How We Use Your Information

1.      Communication: Responding to your inquiries and providing the information you request

2.      Marketing: Sending promotional and informational content with your consent

3.      Improving Our Services: Analyzing website usage data to enhance user experience and tailor our services to your needs

Data Security

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of the information transmitted to our site and you acknowledge that any transmission is at your own risk. Once we have received your information, we will use reasonable security measures to try to prevent unauthorized access or inadvertent disclosure.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

For the purpose of providing services, we may transfer personal data to a recipient in a country outside the European Economic Area that provides a lower level of protection of personal data than European law provides. In that case we ensure that any such transfer of personal data complies with applicable laws and regulations, for example by entering into a model contract drawn up for that purpose by the European Commission prepared and approved model contract and review whether additional measures are necessary to ensure an adequate level of protection of your personal data.

We may use and provide links to websites which are controlled by third parties, such as LinkedIn, YouTube or Twitter. If you use or follow a link to any of these third-party websites you should be aware that these websites have their own privacy policies and we cannot accept responsibility for their use of your information.

Your Rights

You have the following rights in relation to your personal data:

·       Right of access (Art. 15 GDPR): You have the right to receive information pursuant to Art. 15 GDPR. In addition, you have the right to request a copy of your personal data in accordance with Art. 15 (3) GDPR.

·       Right of rectification or erasure (Art. 16 and 17 GDPR): You have the right to have inaccurate personal data concerning you corrected. Furthermore, you have the right to request the deletion of your personal data if further processing is no longer necessary, the processing is unlawful or you have revoked your consenting this regard.

       Right to restriction of processing (Art. 18 GDPR): You have the right to have the processing of your personal data restricted, i.e. to prevent further processing for the time being, if the conditions in Art. 18 GDPR are met.

·       Right to data portability (Art. 20 GDPR): Within the limits of Art. 20 GDPR, you have the right to receive your personal data in a machine-readable format in order to forward it or have it forwarded to another controller if necessary.

·       Right to complain:  You also have the right to complain to a data protection supervisory authority regarding our processing of your personal data.

·       Right to object to processing (Art.21 GDPR): You have the right to object at anytime, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1) (e) or (f) GDPR; this also applies to profiling based on these provisions.

We will no longer process the personal data relating to you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

If your personal data are processed with your consent, you have the right to withdraw your consent at any time.

Automated Decision-Making

We do not use automated decision-making within the meaning of Article 22 GDPR.

To exercise your rights, please contact us at [email protected].

Changes to this Privacy Policy

Any updates to this Privacy Policy will be reflected on this page, with the last updated date indicated.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].